Terms and Conditions of Sale

Conditions of Sale and Information pursuant to GDPR EU 2016/679 (Privacy Code):

The term "on line" sales contract means the distance contract, i.e. the legal transaction concerning goods and/or services stipulated between a supplier, Frantoio Maddii snc with registered office in Via 2 Giugno, 15/17 - 52025 Levane - Bucine (Arezzo) Italy, and a consumer customer within a distance sales system organised by the supplier who, for this contract, uses the distance communication technology called "internet". All contracts, therefore, will be concluded directly through access by the consumer customer to this website, where, following the procedures indicated, will conclude the contract for the purchase of goods. The final consumer is the natural person who buys goods and services for purposes not directly related to his professional activity. Below are the conditions of sale that will remain effective until they are changed by the supplier. Any changes to the conditions of sale shall be effective from the moment they are published on the website and shall refer to sales made from that moment onwards.

All sales prices of the products displayed and indicated on the website, which constitute an offer to the public pursuant to art. 1336 of the Italian Civil Code, are inclusive of VAT and all other taxes (unless otherwise indicated). All the prices of the products are valid only in the Italian territory. The cost of transport is calculated and indicated in the shopping cart before the purchase; in case of delivery abroad will be charged to the consumer any additional costs due to taxes or fees provided for by law in the State of destination. The purchase contract is finalized by the exact compilation and consent to the purchase expressed through the accession given "on line". The customer can pay for the goods ordered using only the method of payment indicated online at the time of purchase.


up to 10 kg 10 € 20 €
11 to 20 kg 15 € 30 €
from 21 to 50 kg 20 € 40 €
from 51 to 100 kg 39 € 60 €


Frantoio Maddii snc will deliver to customers the products selected and ordered, in the manner described in the preceding article, by courier and / or shippers of confidence. In case of absence of the recipient at the time of delivery will be left a notice and the customer must personally contact as soon as possible to contact the courier or shipper in order to agree on how to deliver. The timing of delivery, which will never exceed, in any case, those provided by art. 6 Decr. Legisl. 185/1999 (30 days from date of order), may vary from the same day of the order to a maximum of seven working days. The above delivery times refer to products in stock at the time of the order. Delivery will be made by carriers to the street level. No responsibility can be attributed to the supplier for late or non-delivery due to force majeure or unforeseeable circumstances.

The customer may purchase the products indicated in the electronic catalogue in the quantities required. If an order should exceed the quantity in the warehouse, the computer system will still accept the purchase and the customer will eventually be notified of the estimated time for supply. The delivery of the products purchased on the online catalogue can take place at addresses in Italy and abroad. In case of particular logistical difficulties of transport (quantity and / or means used) will be communicated any additional transport. In the case of acceptance of the order, Frantoio Maddii snc will deliver what is requested by express courier to the address indicated on the order form. The normal delivery times for the Italian territory, provide for the delivery variable of 3/8 days. working from the time of shipment of the order (should not be considered in the calculation of delivery times, weekends and holidays). Those who live in the islands, in a peripheral area on the Italian territory, and abroad, however, should consider normal need for additional days. In any case, the times indicated as delivery times can not be considered binding for Frantoio Maddii snc.

Frantoio Maddii snc assumes no responsibility for disruptions due to force majeure such as accidents, explosions, fires, strikes and / or lockouts, theft, earthquakes, floods and other similar events that prevent, in whole or in part, to execute the contract within the agreed time. Frantoio Maddii snc shall not be liable to any party for damages, losses and costs incurred as a result of failure to execute the contract for the reasons mentioned above, having the consumer only the right to a refund of the price paid. Similarly, Maddii snc shall not be held responsible for any fraudulent or illegal use that may be made by third parties of credit cards, cheques or other means of payment when paying for the products purchased.

Frantoio Maddii snc sells high quality products and all products are covered by the original Italian manufacturer's warranty (minimum validity 24 months, according to DL 24/02). Please keep the sales invoice or receipt attached to the product. The exact warranty terms are illustrated in the document enclosed in the package. For items not produced directly by Frantoio Maddii snc, generally this service is provided directly by the manufacturers of goods sold, but if the customer prefers, he can choose to be assisted by Frantoio Maddii snc by any means, in the stages of return and management of the return under warranty. To this end, and to allow staff to properly fulfill the task, the customer must request the return number of the product by calling +39 055 9789321. Any transport costs will be charged to the Customer. In any case, the reference regulations and the methods of application of the warranty are those indicated and highlighted by the manufacturer in its certificate, always attached to the product. The information contained in the product sheets are provided by the manufacturer. For items not directly produced by Frantoio Maddii snc, the same disclaims any liability in case of inaccuracies in product specifications or documentation. The main characteristics are not binding and may be subject to change by the manufacturer without notice. We kindly ask you to contact us, in case you verify any deviations from the real characteristics of the product so that we can intervene promptly.

The consumer agrees and undertakes, once the purchase process "on line", to print and keep these general conditions, which, however, will have already seen and accepted as a necessary step in the purchase, and the specifications of the product purchased, and this in order to fully satisfy the condition referred to in art. 3 and 4 of Decr. Legisl. No 185/1999. It is strictly forbidden for the purchaser to enter false data, and / or invented and / or fantasy, in the registration process necessary to activate against him the process for the execution of this contract and the subsequent communications, the personal data and e-mail must be their only real personal data and not third parties, or fantasy. It is expressly forbidden to make double entries corresponding to a single person or enter data of third parties. Frantoio Maddii snc reserves the right to prosecute any violation or abuse, in the interest and for the protection of all consumers.

The consumer who for any reason is not satisfied with the purchase made, has the right to terminate the contract without penalty and without specifying the reason, within 10 working days from the day of receipt of the goods. The withdrawal must be manifested by sending within the aforementioned period of 10 days of a registered letter with acknowledgment of receipt to the following address:

Maddii oil mill snc
Via 2 Giugno, 15/17 - 52025 Levane - Bucine (Arezzo) Italy
VAT No.: 00145860516 - Tax code: 00145860516
Tel.: +39 055 9789321 - Mobile: +39 3358496963
E-Mail: info@frantoiomaddii.it

Within the same period can be sent a telegram or fax which must be followed within 48 hours the above letter with acknowledgment of receipt to confirm the manifested withdrawal. The consumer may not exercise this right of withdrawal for products made to measure or clearly personalized or which, by their nature, can not be returned or are liable to deteriorate or expire rapidly. Within the aforementioned period of 10 days, all goods purchased must be returned to the sender-supplier intact and in their original packaging and any manuals, without any lack. The costs of return will be borne by the customer. Once we receive the goods Frantoio Maddii snc will forward the full amount paid by the consumer within thirty days, with bank value in any case not exceeding the fifteenth working day from the date of receipt of the notice of withdrawal. It will be the responsibility of the consumer to promptly provide the bank details on which to obtain the transfer (IBAN code of the invoice holder).

Frantoio Maddii snc has the right to terminate the contract by giving simple notice to the customer with adequate and justified reasons, in which case the customer shall only be entitled to a refund of any amount already taken and paid.

Personal data are collected for the purpose of registering the customer and activating the procedures for the execution of this contract and the necessary communications; these data are processed electronically in accordance with the laws in force and can be produced only at the request of the judicial authorities or other authorities authorized by law.Personal data will be used to carry out the activities necessary for the execution of the contract and to issue regular invoices of sale. The interested party has the rights under the GDPR EU 2016/679 (Privacy Code), namely: to seek confirmation of the existence of their personal data, to know their origin, logic and purpose of their treatment, to obtain the updating, rectification and integration, to request cancellation, transformation into anonymous form or block in case of unlawful processing. The owner and person responsible for the collection and processing of personal data is:
Maddii oil mill snc
Via 2 Giugno, 15/17 - 52025 Levane - Bucine (Arezzo) Italy.

Any dispute relating to the application, execution, interpretation and breach of purchase contracts entered into "on line" through this site is subject to Italian jurisdiction, these general conditions are reported, for those not expressly provided for herein, the combined provisions of Legislative Decree No. 50 of 15.1.1992 and Legislative Decree No. 185 of 22.5.1999. For any controversy between the parties regarding this contract, the Court of residence of the final consumer will be competent. For all the others the Court of Arezzo.